Auto Ticket Fraud Order
We have created an addon so that when someone places an order and it is marked as a fraud due to any reasons, it will automatically open a ticket and email them telling them that order was placed as fraud and investigated. The staff can then respond back immediately telling them the reason for the investigation it may not be a fraud.
The good thing about this addon is that you don’t need to wait until your client emails you telling you that the order was placed as a fraud. Instead, you can immediately investigate the ticket yourself
Automated open a ticket
The ticket tells you what the fraud is
Multiple Language Support